Leave your system testing to GENZ!
With a track record of over 5,000 tests and extensive expertise, GENZ provides high-quality system testing services.
We own nearly every iPhone and Android device ever sold in Japan, enabling us to handle a wide range of services, from multi-device testing to vulnerability assessments.
GENZ’s experienced QA engineers will provide solid support for your system development testing processes.
System Testing Service Overview
GENZ carefully listens to your concerns and proposes the optimal testing methodology tailored to your project. Our experienced QA engineers support your system development testing process. Through contract services and staffing solutions, we provide flexible testing strategies tailored to your project, helping you improve quality and streamline your testing process.
We offer a variety of testing support options tailored to your specific challenges
For example, if you’re struggling to create test cases, we can offer one-time support such as “Test Case Creation Assistance.” Additionally
, in situations where “defects are occurring frequently, quality is unstable, and customer complaints are increasing,” we may propose quality improvements starting from the upstream phases, such as basic design recovery or test design support.
GENZ works closely with your project to propose the best plan for solving your challenges. Please feel free to contact us for a consultation.
Three Benefits of Outsourcing System Testing
Reduces the Burden on Developers and Helps Maintain Motivation
Outsourcing testing allows developers to focus on their core responsibilities, thereby reducing their workload and helping maintain their motivation.
Additionally, since test engineers are sourced externally, this approach reduces the time and costs associated with training them.
Leverage Accumulated Knowledge to Select the Optimal Testing Method
GENZ has a proven track record of testing across various projects and development methodologies, allowing us to select the optimal testing approach for each project and phase. We can
also evaluate multiple projects based on consistent criteria.
Flexible resource utilization
By outsourcing testing operations, you can implement W-shaped model development*1 without having to maintain a large in-house testing team.
Implementing W-shaped model development allows you to evaluate multiple projects based on consistent criteria and enables you to perform corrective work in parallel with testing when defects occur.
*1 The W-shaped model is a development approach in which the development and testing phases proceed simultaneously. It offers benefits
such as “reduced rework” and “the ability to prevent conflicting requirements, omissions, and oversights.”
We can resolve your system testing challenges
Challenges related to test planning and design
- Uncertainty about appropriate testing methods
- Unable to create test cases
- Unable to design tests
- Relying solely on free checks for quality control
Our experienced QA engineers provide support for optimal test planning and design
Challenges related to quality and defect resolution
- Defects occur frequently even after testing
- Frequent customer complaints leave us scrambling to resolve issues
- Defects occur only on specific devices
- Unclear testing criteria for websites and mobile apps
We support improvements in system quality by detecting defects early through upstream process enhancements and multi-device verification.
Challenges in resource management and cost optimization
- Testing resources are insufficient
- Difficulty managing the test execution framework
- Desire to reduce testing costs
- We want to utilize internal resources efficiently
We support efficient project management through flexible resource allocation and outsourcing.
Challenges related to document and specification management
- Specifications and documentation are incomplete
- Lack of necessary materials makes it difficult to create test plans
We can provide support for document creation and specification development in parallel with system testing.
Challenges related to reducing developers’ workload and maintaining motivation
- Developers are overburdened with testing tasks, leading to decreased motivation
- Testing tasks are impacting developers’ core responsibilities
Our experienced QA engineers provide support for optimal test planning and design.
Leave all your system testing concerns to GENZ! We will propose the best solutions tailored to your project.
FAQ
Questions & Answers
, so please let us know your concerns and requirements first.
Contact Us
GENZ also offers manual creation services.
Even if documentation is incomplete, rest assured that we will support the test planning and execution by leveraging our knowledge from similar projects and our engineers’ experience.
Unlike other companies, GENZ allows for assignments on a per-person-day basis.
We can flexibly accommodate short-term support, such as for two weeks or just a few days, allowing you to optimize resources to fit your project.
GENZ provides end-to-end support, from test design through execution and reporting. By participating in your project from the early stages, we can identify conflicting requirements, omissions, and gaps early on, helping to reduce rework in later phases and minimize overall effort (especially the effort required for corrections near the final stages).
This allows us to reduce device procurement costs and, depending on your needs, we can perform multi-device testing on actual devices as well as verify a wide range of operating systems, from older versions to the latest ones.
of specialized engineers will thoroughly verify the system for hidden vulnerabilities and assess its performance under heavy load. By integrating these
tests with functional testing and executing them seamlessly, we can help improve the quality of your service. Click here for details on our load testing service
. Click here for details on our vulnerability assessment service .
plan based on our consultation and provide you with a detailed quote. Please feel free to contact us for a consultation
. Click here for a consultation
a test summary report that includes recommendations for improvements.
possible to changes made to ongoing projects.
Furthermore, having external QA engineers conduct testing from a third-party perspective ensures impartial testing free from developer bias. This enables the operation of an efficient testing process that improves quality while minimizing unnecessary costs.
How It Works
GENZ can solve these system testing challenges and issues for you!
Initial Consultation
At the consultation stage, it is perfectly fine if project details, a finalized schedule, or confirmed specifications are not yet in place. We will discuss your test targets, the scale of the project, a rough schedule (estimates in months are sufficient), your current challenges, and the issues you wish to resolve.
Quote
Based on the information gathered during the consultation, we will prepare a quote for you.
Cost Adjustments / Accommodating Additional Requests
We will adjust costs in response to any changes in the project status that arise after the quote is presented, or in response to the quote itself. As this may be related to your budget, please feel free to consult with us. We will propose the optimal testing solution within your budget.
Order Placement
We will process the order for the testing services, and the contract will be finalized.
Test Design / Creation of Test Plan (Test Specifications)
We will conduct test design and create a test plan (test specification) while thoroughly understanding the specifications of the system to be tested. We may request your cooperation regarding matters such as answering questions about detailed specifications and reviewing the deliverables.
Preparation of Test Equipment
For testing smartphone apps and web applications, we will prepare the necessary test devices and browsers. Unless specialized equipment is required, there is no need for the client to prepare any equipment.
Test Execution and Defect Reporting
We conduct testing based on the test plan created by our testing team. We attach evidence such as screenshots and videos to bug reports, reducing the investigation burden on the development team.
Bug Fixes
If the issue is addressed within the testing period, we will also verify the fixes implemented by the development team. We confirm that the issue has been resolved to ensure quality.
Delivery
After testing is complete, we will deliver the completed deliverables using the method specified by the client.
Deliverables
We will deliver the deliverables agreed upon in advance, such as the test plan, test criteria
, and summary report. While we provide our own templates, we can also create and deliver reports in the format specified by the client depending on the project.
Please feel free to contact us with any questions regarding system testing
Please feel free to consult us about any challenges you may be facing, such as "missing documentation" or "being turned down by other companies." We will work
closely with your project and do our utmost to support high-quality system development through software testing.