GENZ Co., Ltd. (hereinafter referred to as “the Company”) may handle personal information in the course of performing outsourced software testing services and related operations. Accordingly, based on this Privacy Policy, the Company has established and implements a personal information protection management system, and all employees involved in our business activities work together to ensure the appropriate handling and protection of personal information.
1. Appropriate Acquisition, Use, and Provision of Personal Information
The Company will acquire personal information by appropriate and lawful means, within the scope necessary for the performance of its business, taking into account the nature and scale of its operations.
The use of personal information shall be limited to the scope of the specified purposes of use. If the purpose of use is to be changed, the Company will notify the individual in advance and obtain their consent before proceeding.
Personal information will not be provided to third parties without the individual’s consent, except when outsourcing operations to fulfill the intended purpose. To prevent unauthorized use or provision, the use and provision of personal information are conducted only after the Personal Information Protection Manager has confirmed their appropriateness.
We are also strengthening control activities through self-inspections, internal audits, and other measures.
2. Security Measures for Personal Information Protection
2-1. Preventive Measures Against Leakage, Loss, or Damage of Personal Information
We implement appropriate security measures to prevent the leakage, loss, or damage of personal information.
Furthermore, to ensure thorough compliance, we provide training and supervision to our employees.
When outsourcing operations involving the handling of personal information, we strictly select and supervise contractors.
To ensure proper management, we have established separate rules regarding security management measures for personal information protection
.
2-2. Corrective Measures Against Leakage, Loss, or Damage of Personal Information
In the event of a leak, loss, or damage of personal information, we prioritize preventing further damage above all else. We will promptly take corrective measures, investigate the cause, and strive to prevent recurrence. Furthermore, we will report information regarding the incident to relevant parties and authorities to the extent necessary.
3. Compliance with Laws, Government Guidelines, and Other Standards
We will comply with laws and regulations regarding the handling of personal information, guidelines issued by the competent authorities, and the standards of our affiliated organizations.
4. Continuous Improvement of the Personal Information Protection Management System
We will implement and maintain a management system for the protection of personal information, review it periodically, and strive for continuous improvement.
5. About Cookies
Cookies are data sent and received between the browser on your computer and our server to make browsing our website more convenient when you visit again. Cookies are stored in your browser and may be accessed by the server; however, the files sent as cookies from our website do not contain any personally identifiable information, do not infringe on your privacy, and will not cause any harm to your computer. We use cookies on our website for the following purposes:
・To analyze website usage and for advertising, marketing, and service improvement
・To deliver display ads via third-party ad providers such as Google.
(Please note that you can stop these third parties from using cookie information to deliver ads by accessing the opt-out page provided on their respective websites.)
5-1. Use of Google Analytics™
This website uses Google Analytics™ to collect traffic data. If you wish to opt out of the use of cookies by Google Analytics™, please opt out via the website provided by Google Analytics™.
Google Analytics Opt-out Add-on
*Google Analytics™ is a registered trademark of Google Inc.
6. Handling Complaints and Inquiries Regarding Personal Information
If you have any complaints or inquiries regarding our handling of personal information, please contact the “Personal Information Inquiry Desk” listed below.
We also handle inquiries regarding our personal information protection policies at the contact information below.
[Personal Information Inquiry Desk]
Phone: 03-5244-4711 (Weekdays 10:00 AM – 6:00 PM)
Email: info@genz.jp
GENZ Co., Ltd.
Representative Director: Ikki Itagaki
Effective Date: June 1, 2016
Disclosures Regarding Personal Information
7. Matters Concerning the Disclosure of Purposes of Use of Personal Information
The purposes of use for personal information handled by GENZ Co., Ltd. (hereinafter referred to as “the Company”) are as follows.
For personal information marked with (*), as it constitutes personal information subject to disclosure, you may request the Company to notify you of the purpose of use, disclose the information, correct, add, or delete its contents, suspend its use, erase it, or suspend its provision to third parties.
- For recruitment and selection purposes*
- For personnel management and business communication※
- For personnel management of former employees as required by law and for communication as necessary regarding resignation, etc. ※
- Personal information entrusted to us for the performance of contracted services
- Management of client information
- Notifications regarding the provision of services
- Responding to inquiries
8. Notices Regarding Personal Information Subject to Disclosure
In handling personal information subject to disclosure, our company hereby announces the following matters.
Requests from individuals for disclosure of retained personal data may be made via the provision of electronic records, the delivery of written documents, or other methods specified by our company.
In the event of a request for disclosure, correction, suspension of use, etc., we will respond in accordance with our company’s prescribed procedures.
We will provide specific details on the procedures on a case-by-case basis; please contact the reception desk listed below.
Name of the Personal Information Handling Entity
GENZ Co., Ltd.
Headquarters Address: 3F Hulic Ochanomizu Building, 2-3-11 Kanda Surugadai, Chiyoda-ku, Tokyo
Representative: Representative Director Ikari Itagaki
Personal Information Protection Officer
Representative Director: Ikki Itagaki
Purpose of Use for All Personal Information Subject to Disclosure
See “7. Matters Concerning the Disclosure of Purposes of Use of Personal Information”
Contact Information for Inquiries and Complaints Regarding the Handling of Personal Information Subject to Disclosure
[Name of Contact: Personal Information Protection Manager]
Address: 3F Hulic Ochanomizu Building, 2-3-11 Kanda Surugadai, Chiyoda-ku, Tokyo 101-0062
Phone: 03-5244-4711
Email: info@genz.jp
How to Request Disclosure, etc.
See “9. Procedures for Responding to Requests for Disclosure, etc. of Personal Information”
9. Procedures for Responding to Requests for Disclosure, etc. of Personal Information
The Company’s Personal Information Protection Manager handles requests regarding notification of the purpose of use of personal information, disclosure, correction, addition, or deletion of content, suspension of use, erasure, or suspension of provision to third parties, as well as complaints and inquiries regarding personal information.
However, please note that we may not be able to comply with requests for notification of the purpose of use, disclosure, correction, addition, or deletion of content, suspension of use, erasure, or suspension of provision to third parties regarding the requested personal information if disclosure is prohibited by laws and regulations or if the information has exceeded our retention period.
If you wish to request the disclosure of your personal information, please download the designated form from the "Personal Information Inquiry Application Form.pdf" link below, fill in the required information, and mail it to the address listed below.
Download: Personal Information Inquiry Application Form.pdf
[Items to be Submitted]
1. "Personal Information Inquiry Application Form"
Please fill in the following information on the designated form:
・Your address, name, phone number, and seal
・Date of request
・Information necessary to identify the personal information for which disclosure is requested
2. Proof of identity for the individual or their representative
<For the individual>
A copy of one of the following: driver’s license, passport, health insurance card, or residence card
<For a representative>
Power of attorney indicating the representative’s authority (required)
A certificate of seal registration for the person whose seal is affixed to the power of attorney, or one of the agent’s identity verification documents
3. Fee: 1,000 yen (only for notification of purpose of use or disclosure)
【Mailing Address】
Address: 3F Hulic Ochanomizu Building, 2-3-11 Kanda Surugadai, Chiyoda-ku, Tokyo 101-0062
GENZ Co., Ltd. Personal Information Protection Officer
* Please note that requests by proxy are limited to the following individuals:
○ Legal representatives of minors or adults under legal guardianship
○ Agents authorized by the individual to make requests for disclosure, etc.
Upon receiving the above request, we will conduct the necessary investigation and respond in writing within two weeks.
Please be advised that, to prevent the leakage of personal information due to identity theft, we will use registered mail requiring the recipient’s signature for our response.
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